MELCloud

MELCloud

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MELCloud

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MELCloud

MELCloud

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MELCloud

Registration (1 of 2)

Please select your country of residence
Please enter your e-mail address - this will also be your login ID
Your password must be a minimum of 8 characters and must contain at least 1 upper case letter and 1 number - no special characters such as *, /, ? are allowed
Please re-type your password for confirmation
If you forget your details, you will be able to contact your local country support team - they will ask you a security question to confirm your identity.
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Registration (2 of 2)

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Gender
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Terms & Conditions

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Message

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XXForgotten Password

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XXForgotten Password

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Announcement

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Announcement

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V1.34.13.0
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Announcement

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V1.34.13.0

Email Settings

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XXBody
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XXUnit Registration

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XX

XX

 

XXNot Registered

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XXAs soon as your Wi-Fi Interface is connected to your WiFi network, it automatically tries to communicate with the Mitsubishi Electric server via the Internet to enable us to record the unique Media Access Control (MAC) address and ID of the Wi-Fi Interface.

XXYou then 'claim' the device through the Register New Equipment screen by scanning the matrix barcode on the adaptor, or entering the MAC Address and ID which can be found on the adaptor and in your user guide.

XXIf the values you enter do not match those in our database, it indicates either that the Wi-Fi Interface has not communicated succesfully with our server or you have entered incorrect details - the MAC and ID are a unique combination so please check thet the details are correct.

XXYou should try reconnecting your Wi-Fi Interface to your network - please refer to the User Guide on how to do this.

XXIf you are certain that the details are valid and that your internet connection is working, please contact you local Mitsubishi Electric office for assistance - you can find the contact details on the Support screen.

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XXHelp

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XXThe Wi-Fi Interface for which you entered the MAC Address and ID is correctly configured to talk to our server over the internet. However, it is not communicating with the Airconditioning / Domestic Heating unit to which it is attached.

XXThis problem needs to be resolved before you can register the new equipment. Please contact your installation engineer for assistance.

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XXUnit Exist

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XX

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XXUnit Details

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XX

XXIndoor Unit

XXIf you are registering a system with multiple indoor units and each unit has its own Wi-Fi interface, you should only enter details of the first indoor unit on this page, and then repeat this registration process for each Wi-Fi interface.

XXIf your system has multiple indoor units sharing the same Wi-Fi interface, use the “Add Another” button below to list all indoor units on this page.

XXThis indoor unit is part of a Multi-split system which also includes:

XXThis indoor unit is not registered as part of a Multi-split system

XXTemperature Control Unit

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XXLink Indoor Units

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XXLink Indoor Units

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XXLink Indoor Units

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XXSelect Building

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XXThis device is part of a Multi-split system. If it is moved to another building it will be removed from the Multi-split system

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    XXAdd Building

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    XX

    XXGas Supply
    XXDisable Air Conditioning Cooling
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    XXMap

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    XX

    XXSelect Floor

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      XXtr-back XXtr-add-new-floor XXtr-no-floor

      XxAdd Floor

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      XXSelect Area

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        XXAdd Area

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        XX

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        XXUnit Summary

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        XX

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        XXAdd Another Unit

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        XXDo you wish to add another unit?
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        XXVerify Building

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        XXAre the building details correct?
        XXtr-back XXtr-yes XXtr-no

        XXRequest Access

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        XXThe unit is already registered to another user.
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        XXGuest Access Request

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        XXPlease enter the details of your guest access request.
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        XXGuest Access Confirm

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        XXYour guest access request has been sent to the primary user currently registered to the unit.
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        XXDelete Item

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        XXSelect Unit

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          XXtr-back

          XXRemove From Scenes

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          XX

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          XXGuest Access

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          XXThe guest access process allows you to provide full or limited access or control to a guest or secondary user to some or all of your Mitsubishi Electric equipment. As primary user you can rescind this guest access at any time.

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          XXInvite (1 of 3)

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          XXInvite Guest (2 of 3)

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          XXInvite Guest (3 of 3)

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          XXBasic Control Only

          XXAir Conditioning

          XXThe following controls limit which features your guest can use on any air conditioning units that you have granted access to. If you have granted access to a building, floor or area, these restrictions will be applied to any air conditioning units present now or added in the future.

          XXCan Set Power
          XXCan Set Operation Mode
          XXCan Set Fan Speed
          XXCan Vane Direction
          XXCan disable local controller

          Ecodan

          XXThe following controls limit which features your guest can use on any Ecodan units that you have granted access to. If you have granted access to a building, floor or area, these restrictions will be applied to any Ecodan units present now or added in the future.

          XXCan Set Power
          XXCan Set Operation Mode
          XXCan Set Forced Hot Water
          XXCan Set Tank Water Temperature
          XXCan Set Flow Temperature

          XXEnergy Recovery Ventilators

          XXThe following controls limit which features your guest can use on any energy recovery ventilators (Lossnay) units that you have granted access to. If you have granted access to a building, floor or area, these restrictions will be applied to any ventilator units present now or added in the future.

          XXCan Set Power
          XXCan Set Ventilation Mode
          XXCan Set Operation Mode
          XXCan Set Fan Speed

          XXInvite Confirmation

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          XXEmail:
          XXLanguage:
          XXMessage:
          XXStart Date:
          XXEnd Date:
          XXMinimum Temperature:
          XXMaximum Temperature:
          XXBasic Control Only:

          Air Conditioning

          XXCan Set Power:
          XXCan Set Operation Mode:
          XXCan Set Fan Speed:
          XXCan Set Vane Direction Speed:
          XXCan disable local controller:

          XXEcodan

          XXCan Set Power:
          XXCan Set Operation Mode:
          XXCan Set Forced Hot Water Speed:
          XXCan Set Tank Water Temperature:
          XXCan Set Flow Temperature:

          XXEnergy Recovery Ventilators

          XXCan Set Power:
          XXCan Set Operation Mode:
          XXCan Set Ventilation Mode:
          XXCan Set Fan Speed:
          XXtr-submit XXtr-back

          XXInvite Email Confirmation

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          Zone

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          XXPending Invitation

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          XXtr-rescind XXtr-back

          XXPending Invite

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          XXtr-accept XXtr-remind-later XXtr-decline

          XXPending Ownership Request

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          XXtr-accept XXtr-remind-later XXtr-decline

          XXDelete Confirmation

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          XXtr-confirm XXtr-back

          XXDelete Confirmation

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          XXtr-confirm XXtr-back

          MELCloud

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          XXActions

          XXError Message
          XXOperation Mode
          XXFan Speed
          XXVane Horizontal
          XXVane Vertical
          XXTemperature
          XXWeather
          XXRefresh
          XXActions

          XXError Message
          XXZone 1
          XXZone 2
          XXHot Water
          XXWeather
          XXRefresh
          XXActions

          XXError Message
          XXFan Speed
          XXVentilation Mode
          XXOperation Mode
          XXTemperature
          XXStatus
          XXSilent Mode
          XXHoliday Mode
          XXFan Speed is externally controlled
          XX Night Purge Active
          XX Filter Maintenance Required
          XX Core Maintenance Required
          XXWeather
          XXRefresh

          XXActions
          XXError Message
          XXOperation Mode
          XXTemperature
          XXWeather
          XXFan Speed
          XXVane Vertical
          XXVane Horizontal
          XXBack XXRefresh

          XXActions
          XXError Message
          XXHot Water
          XXZone 1
          XXZone 2
          XXWeather
          XXUnit Settings
          XXOperation Mode
          XXZone 1 Temperature
          XXZone 2 Temperature
          XXBack XXRefresh

          XXActions
          XXError Message
          XXFan Speed
          XXVentilation Mode
          XXOperation Mode
          XXTemperature
          XXStatus
          XXSilent Mode
          XXHoliday Mode
          XXFan Speed is externally controlled
          XX Night Purge Active
          XX Filter Maintenance Required
          XX Core Maintenance Required
          XXWeather
          XXBack XXRefresh

          Presets

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          MELCloud

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          XXAdd Scene

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          XXScene Members

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          XX

          XXtr-next XXtr-back

          XXScene Settings

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          XX

          XXtr-save XXtr-back

          XXSelect Image

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          XXImage Library

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          MELCloud

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          XXTemperature History

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          XX*Indicative Data Only
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          XXCO2 Level

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          XX*Indicative Data Only
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          XXOperation Mode

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          XX*Indicative Data Only
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          XXOperation Mode

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          XX*Indicative Data Only
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          XX

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          Error Report

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          XXInternal Temperatures

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          XX*Indicative Data Only
          XX*Average flow and return temperatures are only displayed for periods when the system is operating.
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          XXHourly Temperature

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          XX*Indicative Data Only
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          XXBoilers And Pumps

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          XX*Indicative Data Only
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          XXEnergy Usage

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          Show
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          XXXEnergy Usage

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          XX.
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          XXXEnergy Usage

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          XXWi-Fi Signal Strength

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          XX*Indicative Data Only
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          MELCloud

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          XX

          XXQuick Selection

          XXLast 24 Hours XXLast 7 Days XXLast 31 Days
           

          XXCustom Selection

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          MELCloud

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          V1.34.13.0
          V1.34.13.0

          Personal Details

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          Country of Residence:
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          Personal Information

          Name:
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          Security Details

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          Email: XXtr-change-email-address XXtr-change-password

          Telephone Security

          You can change the security question you will be asked if you contact our telephone support desk.

          Current Question:
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          Country of Residence

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          XXtr-update XXtr-back

          Change Email Address

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          In order to confirm this security change, please re-enter your current password.

          XXtr-back

          Email Confirmation

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          XXtr-back

          Change Password

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          XXtr-cancel

          Telephone Security

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          In order to confirm this security change, please re-enter your current password:
          XXtr-cancel

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          XX

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          XX

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          Terms & Conditions

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          XXtr-back

          XXEnergy Costs

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            XX

            XXtr-add-rate XXtr-back

            XXEnergy Costs

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            XXtr-back

            Add Energy Costs

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            Add Energy Costs

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            Add Energy Costs

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            Authorized Clients

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            MELCloud

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            You have access to devices in more than one country. If you require support with a particular device, please select the country where it is located.

            MELCloud

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            xxPlease select your country of residence
            xxPlease enter email address to be replied to

            XXFrost Protection

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            XX

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            XXFrost Protection

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            Enable
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            XXFrost Protection

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            Holiday Mode

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            XX

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            Holiday Mode

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            Enable
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            Holiday Mode

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            XX

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            XX

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            XXTimer Enabled
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            XX
            XX
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            XX

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            XXFirst Season

            XXKeep Existing Events

            XXSecond Season

            XXKeep Existing Events
            XXtr-back

            XX

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            XXtr-back

            XXAdd/Edit Timer Event

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            XX
            XXtr-continue XXtr-delete XXtr-cancel

            XXTimer

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            XXMessage
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            XXUnit Settings

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            XXTemperature Increment
            XXOperation Mode
            XXZone 1 Name
            XXZone 1 Temperature
            XXZone 2 Name
            XXZone 2 Temperature
            XXtr-back

            XXReset Wi-Fi Interface

            XXUnit Settings

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            XXHide Vane Controls
            XXHide Dry Mode Control
            XXTemperture Sensor Reads
            XXTemperature Increment

            XXLocal Controller Functions

            XXSet Temperature
            XXOperation Mode
            XXPower
            XXtr-back

            XXReset Wi-Fi Interface

            XXUnit Settings

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            XXTemperature Increment
            XXHide Room Temperature
            XXHide supply Temperature
            XXHide outdoor Temperature
            XXtr-back

            XXReset Wi-Fi Interface

            Firmware Updates

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