MELCloud

MELCloud

MELCloud

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MELCloud

MELCloud

Registration (1 of 2)

Please select your country of residence
Please enter your e-mail address - this will also be your login ID
Your password must be a minimum of 8 characters and must contain at least 1 upper case letter and 1 number - no special characters such as *, /, ? are allowed
Please re-type your password for confirmation
If you forget your details, you will be able to contact your local country support team - they will ask you a security question to confirm your identity.

Registration (2 of 2)

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Gender

Terms & Conditions

Message

XXForgotten Password

XXForgotten Password

Announcement

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Announcement

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V1.13.0.4

Announcement

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V1.13.0.4

Email Settings

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XXBody

XXHelp

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XXAs soon as your Wi-Fi Interface is connected to your WiFi network, it automatically tries to communicate with the Mitsubishi Electric server via the Internet to enable us to record the unique Media Access Control (MAC) address and ID of the Wi-Fi Interface.

XXYou then 'claim' the device through the Register New Equipment screen, using the MAC Address and ID which you have recorded in your user guide.

XXIf the values you enter do not match those in our database, it indicates either that the Wi-Fi Interface has not communicated succesfully with our server or you have entered incorrect details - the MAC and ID are a unique combination so please check thet the details are correct.

XXYou should try reconnecting your Wi-Fi Interface to your network - please refer to the User Guide on how to do this.

XXIf you are certain that the details are valid and that your internet connection is working, please contact you local Mitsubishi Electric office for assistance - you can find the contact details on the Support screen.

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XXHelp

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XXThe Wi-Fi Interface for which you entered the MAC Address and ID is correctly configured to talk to our server over the internet. However, it is not communicating with the Airconditioning / Domestic Heating unit to which it is attached.

XXThis problem needs to be resolved before you can register the new equipment. Please contact your installation engineer for assistance.

XXtr-back

XXUnit Exist

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XX

XXUnit Details

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XX

XXIndoor Unit

XXOutdoor Unit

XXSelect Building

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    XXAdd Building

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    XX

    XXGas Supply
    XXDisable Air Conditioning Cooling

    XXSelect Floor

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      XxAdd Floor

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      XX

      XXSelect Area

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        XXAdd Area

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        XX

        XXUnit Summary

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        XX

        XXSelect Image

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        XXImage Library

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        XXtr-back

        XXAdd Another Unit

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        XXDo you wish to add another unit?

        XXVerify Building

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        XXAre the building details correct?

        XXRequest Access

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        XXThe unit is already registered to another user.

        XXGuest Access Request

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        XXPlease enter the details of your guest access request.

        XXGuest Access Confirm

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        XXYour guest access request has been sent to the primary user currently registered to the unit.
        XXtr-ok

        XXTransfer Ownership Request

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        XXYour user details will be sent to the primary user currently registered to the unit, do you wish to continue?

        XXTransfer Ownership Confirm

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        XXYour transfer of ownership request has been sent to the primary user currently registered to the unit.
        XXtr-ok

        XXDelete Item

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        XXSelect Unit

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          XXtr-back

          XXGuest Access

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          XXThe guest access process allows you to provide full or limited access or control to a guest or secondary user to some or all of your Mitsubishi Electric equipment. As primary user you can rescind this guest access at any time.

          XXInvite (1 of 3)

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          XXInvite Guest (2 of 3)

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          XXInvite Guest (3 of 3)

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          XXBasic Control Only

          XXAir Conditioning

          XXThe following controls limit which features your guest can use on any air conditioning units that you have granted access to. If you have granted access to a building, floor or area, these restrictions will be applied to any air conditioning units present now or added in the future.

          XXCan Set Power
          XXCan Set Operation Mode
          XXCan Set Fan Speed
          XXCan Vane Direction

          Ecodan

          XXThe following controls limit which features your guest can use on any Ecodan units that you have granted access to. If you have granted access to a building, floor or area, these restrictions will be applied to any Ecodan units present now or added in the future.

          XXCan Set Power
          XXCan Set Operation Mode
          XXCan Set Forced Hot Water

          XXInvite Confirmation

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          XXEmail:
          XXLanguage:
          XXMessage:
          XXStart Date:
          XXEnd Date:
          XXMinimum Temperature:
          XXMaximum Temperature:
          XXBasic Control Only:

          Air Conditioning

          XXCan Set Power:
          XXCan Set Operation Mode:
          XXCan Set Fan Speed:
          XXCan Set Vane Direction Speed:

          Ecodan

          XXCan Set Power:
          XXCan Set Operation Mode:
          XXCan Set Forced Hot Water Speed:

          XXInvite Email Confirmation

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          Zone

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          XXPending Invitation

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          XXChange Ownership

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          XXPending Invite

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          XXPending Ownership Request

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          XXDelete Confirmation

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          XXDelete Confirmation

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          MELCloud

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          XXActions

          XXError Message
          XXOperation Mode
          XXFan Speed
          XXVane Horizontal
          XXVane Vertical
          XXTemperature
          XXWeather
          XXActions

          XXError Message
          XXZone 1
          XXZone 2
          XXHot Water
          XXWeather

          XXActions
          XXError Message
          XXOperation Mode
          XXTemperature
          XXWeather
          XXFan Speed
          XXVane Vertical
          XXVane Horizontal

          XXActions
          XXError Message
          XXHot Water
          XXZone 1
          XXZone 2
          XXWeather
          XXUnit Settings
          XXOperation Mode
          XXZone 1 Temperature
          XXZone 2 Temperature

          Presets

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          MELCloud

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          XXTemperature History

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          XX*Indicative Data Only
          XXtr-change-device XXtr-change-date
           

          XXOperation Mode

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          XX*Indicative Data Only
          XXtr-change-device XXtr-change-date
           

          XX

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          Error Report

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          XXtr-change-device XXtr-change-date

          XXInternal Temperatures

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          XX*Indicative Data Only
          XXtr-change-device XXtr-change-date

          XXHourly Temperature

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          XX*Indicative Data Only
          XXtr-change-device

          XXBoilers And Pumps

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          XX*Indicative Data Only
          XXtr-change-device XXtr-change-date

          XXEnergy Usage

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          XX

          XX

          XX

          Show

          XXEnergy Usage

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          XX.
          XXtr-change-device XXtr-change-date

          XXEstimated Energy Usage

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          XX ()

          XX*Indicative Data Only

          XX ()

          XX*Indicative Data Only

          XXEnergy Usage

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          XXEnergy Usage

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          MELCloud

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          XX

          XXCustom Selection

           

          MELCloud

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          You have access to devices in more than one country. If you require support with a particular device, please select the country where it is located.

          MELCloud

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          xxPlease select your country of residence
          xxPlease enter email address to be replied to

          MELCloud

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          V1.13.0.4
          V1.13.0.4

          Personal Details

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          Country of Residence:

          Personal Information

          Name:

          Security Details

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          Email: XXtr-change-email-address XXtr-change-password

          Telephone Security

          You can change the security question you will be asked if you contact our telephone support desk.

          Current Question:

          Country of Residence

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          Change Email Address

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          In order to confirm this security change, please re-enter your current password.

          Email Confirmation

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          Change Password

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          Telephone Security

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          In order to confirm this security change, please re-enter your current password:

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          XX

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          XX

          XX

          XX

          XX

          XX

          XX

          Terms & Conditions

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          XXEnergy Costs

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            XX

            XXEnergy Costs

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            Add Energy Costs

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            XX

            Add Energy Costs

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            Add Energy Costs

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            XXFrost Protection

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            XX

            XXFrost Protection

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            Enable

            XXFrost Protection

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            Holiday Mode

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            XX

            Holiday Mode

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            Enable

            Holiday Mode

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            XX

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            XX

            XX

            XX

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            XXTimer Enabled
            XX
            XX
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            XX

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            XXFirst Season

            XXKeep Existing Events

            XXSecond Season

            XXKeep Existing Events

            XX

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            XXAdd/Edit Timer Event

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            XX

            XXTimer

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            XXMessage

            XXUnit Settings

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            XXOperation Mode
            XXZone 1 Name
            XXZone 1 Temperature
            XXZone 2 Name
            XXZone 2 Temperature
            XXTemperature Increment

            XXUnit Settings

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            XXHide Vane Controls
            XXHide Dry Mode Control
            XXTemperture Sensor Reads
            XXTemperature Increment

            Firmware Updates

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